Engage Energize Evolve

March 30, 2006

Thinking out of the (tiffin) box!

Management lessons from Mumbai's much famed dhabbawallahs -

* They rely on low capital and use cycles, wooden carriages and local trains to achieve their target.
* There are several groups that work independently and network with each other to achieve one goal.
* They meet once a month where all the groups gather and thrash out issues.
* There is no retirement age. People work as long as they want to.
* Since their lifestyle is simple and involves a lot of physical exercise, they rarely suffer from illnesses.
* The dabbawallas have a credit society which gets them through money crunches.
* Being ‘annadattas’ they are automatically treated with respect.

Seems like a lot can be achieved by keeping processes simple & staying well connected!


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